The CPSU collects and holds personal information such as name, address, employer, occupation, contact details and issues of identified interest of individual members. This information is used to help the union deliver services to members, to inform the union’s campaigns and for communication purposes.
The CPSU welcomes enquires from members to help ensure details we hold are accurate and current. Members can contact us at any time to check their details or email the union for further information about how to arrange access.
If you have any complaints about our privacy practices or wish to make a complaint about how personal information is managed please contact us on 03 6234 1708.
The CPSU takes all reasonable steps to protect the security of members’ personal information we hold. This includes appropriate measures to protect electronic materials and materials stored as hard copy. Only authorised officers of the union have access to stored data. The CPSU maintains and manages all databases internally.
Personal information is collected for the purpose of providing services to our members, processing subscriptions, complying with the union’s rules and with State and Federal Legislation, providing training, communicating with members, conducting industrial activities, delivering member services, identifying members with common interests and facilitating feedback and consultation on all union activities.
If the website asks you to provide personal information it will only be used for that specific purpose such as keeping you updated or sending you information.
The CPSU (SPSFT) Inc. and CPSU (SPSF Group, Tasmanian Branch) (referred to in this document as CPSU) are registered employee organisations which represents workers predominantly in the Tasmanian State Service, government business enterprises and at the University of Tasmania.
The CPSU collects personal information in order to conduct its business which includes upholding the objects of the union and protecting and advancing the rights and interests of CPSU members.
The CPSU operates in the industrial, political, legal and social areas.
The CPSU also collects personal information to satisfy the requirements of relevant legislation, including the Fair Work (Registered Organisations) Act 2009. This includes collecting information for the purpose of conducting elections under that legislation.
This Policy also applies to personal information the CPSU collects from the Australian Council of Trade Unions (ACTU) or any other third party, about you.
PERSONAL INFORMATION THE CPSU COLLECTS, HOLDS, USES AND DISCLOSES
Personal information is collected from individuals by the CPSU and used, held and disclosed for the following purposes:
The kind of personal information collected by the CPSU varies. On joining the CPSU a membership form is completed which contains basic personal information, such as name, address, contact details, qualifications, method of payment and other details relevant to the maintenance of membership records and collection of union dues.
During their membership, a member may need the assistance of the union to deal with individual workplace and membership matters. In those circumstances, further personal information about that matter may be collected for the purposes of industrial representation or the provision of other services.
The CPSU may also collect additional personal information related to an individual’s participation in union issues, activities, campaigns or representational and elected roles. In the course of its recruitment, campaigning and other activities the CPSU may also collect personal information about a non-member.
In providing personal information to the CPSU, persons are taken to have given consent to the treatment of their personal information by the CPSU in accordance with this Policy.
The CPSU collects sensitive information where that information relates to the functions or activities of the CPSU and with the person’s consent. Sensitive information can include membership of a trade union, race or ethnic origin, political opinions or political membership, and health information.
Personal information can be collected through information provided to the CPSU, including through emails, petitions, surveys, meeting attendance sheets, website or social media, and from publicly available information. Where reasonable and practicable this will usually be done by the individual providing the CPSU with the relevant personal information. Such information will be used in a manner consistent with this Policy or with the person’s consent.
The CPSU also collects information about its employees and officials for the purposes of managing its own human resources. This information is used for the management of the employment relationship and comes within the relevant exemption in the Privacy Act. The CPSU receives personal information from candidates for potential employment at the CPSU and that information is only used, held and disclosed for the purpose of considering that person for prospective employment.
In some circumstances the CPSU may provide an individual's personal information to other organisations, including trade union related organisations or peak bodies. These circumstances could include:
The CPSU websites collect two types of information.
The first type is anonymous information. The web server makes a record of each visit and logs the following information for statistical purposes:
No attempt will be made to identify users of the CPSU public website or their browsing activities except where a law enforcement agency may exercise a warrant to inspect the internet service provider's logs.
Cookies and Automated Information Collection
Another way information may be collected is through the use of "cookies". A cookie is a small text file from the website that may be placed on the user’s computer. On the CPSU website cookies are used to track logins, sessions, and collect anonymous traffic data.
Users can adjust their Internet browser to disable cookies or to warn them when cookies are being used. However, if they disable cookies, they may not be able to access certain areas of the CPSU website or take advantage of the improved web site experience that cookies offer.
Users can opt out of receiving targeted Facebook ads at https://www.facebook.com/ads/website_custom_audiences
Our websites may contain links to other websites and social media pages including Facebook, Twitter and other sites. We are not responsible for the privacy policies of the entities responsible for those websites and we recommend that users review the privacy policies applicable to any other websites they visit.
The CPSU takes all reasonable steps to ensure the information it collects is accurate, up-to-date and complete and when this information is used or disclosed it is accurate up to date, complete and relevant.
The CPSU collects and holds personal information in two forms:
Current paper files containing personal information are securely stored. Locked bins are available in each union office for the purposes of security disposal.
Increasingly personal information is only held in electronic files. Electronically-stored information is securely stored and password protected.
All staff are made aware of requirement to store personal information securely.
If an individual so requests, they may access the information held about them by the CPSU. This access would only be limited if:
If a request for access is made the CPSU will respond within a reasonable period.
If access is denied the CPSU will give the requestor reasons for the refusal and the mechanisms available to seek redress.
To gain access to personal information about you held by the CPSU contact the CPSU Privacy Officer.
If the CPSU is satisfied that personal information it holds is inaccurate, out of date, incomplete, irrelevant or misleading, or if a person requests the CPSU correct their personal information, the CPSU will take reasonable steps to correct that information.
If a person requests the CPSU to correct their personal information the CPSU will respond to that request by making the correction or by notifying that person of the CPSU’s refusal to make the correction within a reasonable timeframe. If the request is denied, the CPSU will give the requestor reasons for the refusal and the mechanisms available to complain.
To gain access to personal information about you held by the CPSU contact the CPSU Privacy Officer.
The CPSU records some members' employee numbers on its membership system. This information is required by individual employers for the purposes of organising payroll deductions. The CPSU does not adopt or use the employee number as its own identifier.
ANONYMITY AND PSEUDONYMITY
Where individuals contact the CPSU with information relevant to the individual and the CPSU, and they do not wish to be identified, the CPSU undertakes to ensure they remain anonymous or pseudonymous, unless it is impractical for the CPSU to deal with the person in this way.
CROSS BORDER DISCLOSURES
By providing personal information to the CPSU you consent to your information being stored and processed on a data server or data servers (e.g. cloud services) owned by a third party or third parties that may be located outside of Australia. The CPSU will take reasonable steps to ensure that any third party providers comply with the APPs. For the purposes of the Privacy Act, the fact that information is routed through servers outside of Australia does not constitute a disclosure of personal information.
By providing personal information, in accordance with this policy, the CPSU may use and disclose individuals’ personal information for the purposes of direct marketing which may include providing them with information about events, products or services which may be of interest to them.
If individuals do not want us to use their personal information for direct marketing purposes, they may elect not to receive communications.
The CPSU will deal with any privacy complaint seriously, promptly and confidentially.
If a person thinks the CPSU has infringed with their privacy, he or she will at first instance be directed to the CPSU employee/official responsible. That is, if it relates to a membership matter, it will be referred to the Members Service Centre. If it relates to an individual case, it will be referred to the organiser or official handling the case.
If this does not resolve the issues, the matter will then be referred to the Secretary or their delegate who will investigate the claim and provide a response and reasons to the person.
The person, if still unsatisfied, may then complain to the Information Commissioner. Alternatively, the person may complain at the first instance to the Information Commissioner. The Information Commissioner has powers under the Privacy Act and associated regulations to conduct an investigation.
This Policy may be varied from time to time and an updated version will be posted on the CPSU website. Please check our website regularly to access the most recent version of the Policy.
WHO TO CONTACT
Any privacy related questions or complaints can be directed to the Privacy Officer at firstname.lastname@example.org or on (03) 6234 1708 or by mail to 157 Collins Street, Hobart 7000.