CPSU Delegate Joel first noticed something was off when his payslips weren’t aligning with the salary structure for a Radio Dispatch Officer as outlined the Tasmanian State Service Award.
Joel compared his advancement dates since his commencement in Radio Dispatch Services and identified that something had gone wrong. He contacted the CPSU’s Member Advice & Support Team (MAST) at CPSU Direct for advice and assistance. Looking back at the training and probationary dates and when he transitioned to permanent employment at the conclusion of training, the CPSU supported Joel’s discovery that Payroll had not progressed him to the correct level in the Radio Dispatch Operator salary structure.
After receiving advice from the union, Joel contacted Payroll directly. They immediately apologised and rectified the error! If you think you might be in a position like Joel and have not progressed to the correct salary level, there is a chance you are being underpaid for the work you are doing. If this is the case, you may be eligible for a salary increase and backpay to the date you should have progressed.
This is a great win for Joel and shows that it is worth gaining an understanding of what you are entitled to and following up if something doesn’t seem right. With the CPSU’s complimentary Member Advice & Support Team ready to provide on-the-spot advice and support, it costs nothing to find out where you stand.
If you are employed in Radio Dispatch Services and think you might have a similar issue, contact your Organiser Jess Greene at j.greene@tas.cpsu.com.au or MAST at CPSUDirect@tas.cpsu.com.au, or call 6234 1708.
